1 - ORDER PROCEDURE
Please browse within our product catalogue, add to cart and follow the next instruction.
Or simply send e-mail to info@balifashioncatalogue.com . Please mentioned product code you want to order, including size and color combination you desired, your company with complete address and port of destination to ship you order.
Directly, our e-mail server we reply to you complete with Pro Forma Invoice, including cost for shipping, lead time for production, our bank account detail and payment term.
2 - PAYMENT METHOD
For Sample Order from USD 100 to USD 500 we advice our customers to pay by paypal.
it is more interesting to pay by paypal instead of paying by bank transfer. Within an hour, we will be abble to launch the production of your order. Fast and secure.
Order up to USD 500
We accept payment by TT (Telegraphic Transfer) to our Bank.
We request an advance payment of 50 % of the total amount of the invoice prior to beginning production of the order, with the balance being transferred at the time goods are ready to ship plus the shipping costs.
Please contact us for the bank information.
3 - MINIMUM ORDER
For the Jewelry accessories products : 50 pcs per design (mixed colours possible).
For the beachwear products (sarongs, clothes, sandals, handbags) : 12 pieces per design per colour.
Orders which not respect these minimum quantities will not be taken in consideration (just few exception), or will be considerate as sample order.
The total amount of the order must be heigher than USD 500.
4 - DISCOUNTS
We offers special discounts:
- For more than USD 5,000 order : 2.5% reduction.
- For more than USD 10,000 USD order : 5% reduction.
5 - QUALITY CONTROL & PACKAGING
We are European expats living in Bali, Indonesia since quite à long time and we are perfectly aware of habits and customs practised in this part of the world.
We can therefore impose selective criterias and expect from our very qualified craftsmen excellent work.
Our range of products , corresponding to american/european standard. It is on our best interest to have repeat customers, so you can be sure that we will control all your products pieces per pieces, details per details…
6 - SAMPLE ORDERS
We allow sample orders. Due to the high samples demand, we will charge every sample package USD 100 shipping cost include. The maximum quantity sample you can order is 10 pieces (depending on your choice).
7 - SHIPPING
Shipment could be arranged through air and sea freight CARGO, even DHL, UPS, FEDEX, TNT as requested.
SEA CARGO :
Two alternatives are possible :
FCL (Full Container Load) :
That means that buyers will pay for a fix price for a 20 or 40 foot container, whatever he will put inside.
He can ship the goods whenever he wants, and like that synchronise with he production schedule.
LCL (Less than Container Load)
Thant means that the buyer cannot fill a full contanier, in this case, the shipping company charge per cubic meter.
The container will only be ship, when the container will be full, with other cargo's customers.
AIR CARGO :
Cargo Shipment
If the products has a high value, light weight and small size, and if you has to be fast, AIR CARGO is a good solution .
The buyer pay per kgs or per volumetric kgs. (depends wich one is the heaviest). Minimum 45 kilos.
Fast Shipment :
If your shipment is very urgent, you can use some express courier services like FedEX, DHL or UPS. This is the fastest way to ship goods, door-to-door, but is quiet expensive. It's also the solution we generally use for jewelry order.
8 - TIME PRODUCTION
Normally our standard production time per container is one month.
For order less than containers, the standard production time is one 3 weeks maximum.
This depends on the items ordered, the quantity ordered, the date, …
9 - TAXES
Every country imposes its own taxes, duties and other administrative fees.
Customers are encouraged to contact their local postal service or customs bureau to inquire about possible import taxes.
Frombali.com is not responsible for duties or taxes charged by the local government.
10 - CANCEL AN ORDER AND REFUND
When the first deposit is made, no cancellation is possible.
After packaging, we will send you by email the balance and shipping cost to pay. Starting from the day we will request the second and final payment, all orders not paid within 3 weeks will be automaticly cancelled without any refounds possible.
11 - CUSTOM ORDERS
Everything is possible!
Contact us for more personal requests, we will answer in less than 48 hours.
Let go your imagination in order to create something really special.
We have access to some of the most powerful creative talent in the Indonesian craft scene.
If you are interested in developing a new product or an adaptation of an existing one, please contact us and we will help make it happen.
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